FAQ

Here are some frequently asked questions:

I don’t see restaurant …

Well, you can always suggest the restaurant to us and we will evaluate whether it can be added.

Do you moderate reviews?

Your reviews are posted online immediately after you submit them. We do however moderate reviews afterwards to make sure our quality standards are maintained. We reserve the right to remove reviews that we deem inappropriate.

Why do some restaurants have no information available?

Partner restaurants provide us with this information. Not all restaurants participate though, and for those we show only limited information. If you wish to help us improve the site you can suggest the restaurant owner to participate in our program.

Can I get discounts through this website?

No, but you can sign up for your VisitAruba Plus Card today and get discounts at many restaurants.

Why is registration required to review restaurants?

By registering, you allow us to

1. Identify and separate reviewers.
   
   By identifying our reviewers we are able to calculate more meaningful and reliable statistics about the restaurants. This way we can ensure that when you see a rating you can count on it to be a reflection of the actual restaurant quality (while this still stays a subjective matter).
2. Contact reviewers when necessary.
   
   We might contact you with questions, information or offers in case you have opted for this during registration. We will contact reviewers in case we suspect foul play, and if you are a restaurant owner, you can still rate other restaurants fairly. Please note that we will never send unsolicited commercial email (spam), nor hand over your personal details to any third party.
3. Enhance the visitor’s experience with extra features.
   
   By logging in, you will be able to comment, rate and review restaurants. New features are constantly in development which you can enjoy automatically by having an account.